The Ministry of Health of the Republic of Belarus opens an experimental virtual reception – @by_minzdrav_bot.
This chat is an operational resource for the department’s quick response to an EMERGENCY situation!
This chatbot does not diagnose or prescribe treatment. This chat does not replace the Ministry of Health hotline and the unified (integrated) republican information system for recording and processing appeals from citizens and legal entities Appeals.by.
We will respond promptly to all received justified specific statements from citizens regarding the provision of emergency medical care related to saving the life of a patient in a hospital or clinic!
The chatbot is available around the clock in the Telegram messenger.
You can send a video message, photo or text.
Main! We will help correct the situation only where there is clear information about the scene of the incident, your last name, first name, patronymic and always a contact phone number.”
